FILE SUPPLY GUIDE



WE WANT YOUR FILES TO

PRINT PERFECTLY

We want the same thing that you want. We want your graphic files to print without fuss and look like you meant them to. We’ll be honest with you – of the small number of jobs that don’t print as expected, the overwhelming majority are from files supplied to us. Even if you’re a seasoned professional and are used to supplying files for print, please read this guide anyway – our process is likely to be different to what you’re used to.

It usually takes our designers around 3 months with us to acquire the knowledge and understanding to correctly create graphic files for our print process. Whatever your print and design experience, whether you’re a novice or oracle, please read this guide in full before you start designing – it’s the best way to ensure that you don’t suffer any unnecessary delays, costs and heartache.

HOW SHOULD WE WORK TOGETHER?

We’re all different.

Some of us are more different than others. That’s why we work with our customers in lots of different ways, depending on their level of file supply expertise. If you don’t know your Quark from your elbow, then let us take care of the design for you. It’s safest that way. If you’re an “amateur-dabbler”, then you’ll probably need to rely on us to Make Your File Work. At the other end of the scale, if you know what you’re doing and can follow our process, we’ll happily check your file for you. Where are you in this chart?

WE’LL DESIGN FOR YOU

WE’LL MAKE YOUR FILE WORK

WE’LL CHECK YOUR FILE

WE’LL LET YOU RISK IT

WE’LL DESIGN FOR YOU

Creating effective design is more important than saving a few quid trying to botch it yourself. Feel free to mock something up in Word, send us digital images or leave it entirely up to us. Ask us for a price.

WE’LL MAKE YOUR FILE WORK

Someone else created your design then gone backpacking round Australia? Don’t panic.
Give us what you’ve got and we’ll do our best to Make it Work

WE’LL CHECK YOUR FILE

Follow all the advice in our guide, send us your file and our Hand-Holding service will run technical checks to look for potential problems.

WE’LL LET YOU RISK IT

When you’ve been supplying
files to us correctly for a while, it may be right for you to become a File Risker. But only if you’ve been good.

Supplying artwork? Use our templateS

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